Frequently Asked Questions
Do I qualify?
Yes! We serve ALL Calgarians, regardless of age, ability, or life-circumstance; there is no referral required!
Which food delivery option is best for me?
If you’re looking to have chilled meals delivered daily, or on a regular basis, and are excited to try our chef’s selections, then Our Chef’s Daily Special is for you! If you prefer to have more choice, are feeding a family, or do not require meals on a regular basis, our My Choice Menu is a great option!
How much does it cost?
For Our Chef’s Daily Special, the cost is based on your income. As a client, you can submit your income tax Notice of Assessment from Canada Revenue Agency to be eligible for a reduction in cost. For the My Choice Menu, entrees start at just $6.25!
How many meals a week will I receive on Our Chef’s Daily Special Service?
The number of meals is up to you, from a minimum of three meals a week to seven days a week, with the option to add breakfast daily!
When does delivery happen?
Our volunteers deliver meals to your door between 10:30am - 1:00pm Monday through Friday. Our Chef’s Daily Special clients will receive weekend meals on Fridays. For our My Choice Menu, you can choose whether you would like your order delivered or held available for pick-up; this choice is made upon checkout. Our free delivery occurs between 10:30am - 1pm, Monday - Friday. Pick-ups are from the Calgary Meals on Wheels main office (5759 80 Ave SE) between the hours of 7:30am to 3pm, Monday - Friday. Orders placed before 12 pm will be delivered, or ready for pick-up, within two (2) business days. Deliveries are only made within the Calgary City Limits.
Do you accommodate special diets?
For Our Chef’s Daily Special, we can accommodate special diets on our Lunch & Supper Menu, including diabetic, low salt, heart healthy, renal, gluten-free, vegetarian-style, bland, and lactose restricted.
We can also accommodate some food allergies and intolerances, some food preferences for personal, lifestyle and cultural reasons, as well as texture modifications.
Please note; the Breakfast Menu is only offered as a regular diet option.
The My Choice Menu options can accommodate special diets, including diabetic, low salt, heart healthy, renal, gluten-free, vegetarian, and lactose restricted. Puree texture meals are available.
Our Meals are produced in a non-nut free and non-gluten free facility with best practices in place to help avoid cross contamination.
Do you require a special diet not listed? Contact us!
Where can I find nutritional information?
For further information regarding nutrition and special diets, please contact us at info@mealsonwheels.com!
How do I re-heat & safely handle the meals?
You will need a microwave or oven to re-heat the meals, as well as a refrigerator/freezer. Please note, our My Choice Menu family-sized meals require an oven. For re-heating & safe food handling instructions, click here.
Can I try it out first?
Of course! Sometimes you just have to taste it for yourself. You can try our Dinner Sampler, featuring your choice of four meals delivered to your door, for $25.